Mrmeet

Terms & Conditions

Last updated: 1 July 2026

These Terms & Conditions (the “Terms”) govern your access to and use of the Mrmeet meeting-notetaker service (the “Service”) provided by Mrmeet (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

1. The Service

Mrmeet is an EU-hosted, single-tenant AI notetaker. A bot can join supported meetings to capture audio and produce real-time, speaker-diarized transcripts, AI-generated summaries and action items, and semantic search across your workspace, with optional read-only share links. Features may change over time as described in section 12.

2. Eligibility and accounts

The Service is intended for professional use. You must provide accurate information, keep your credentials confidential, and are responsible for activity under your account. You must be of the age of majority in your jurisdiction. Notify us promptly of any unauthorised use.

3. Acceptable use

You agree not to:

  • use the Service unlawfully or without a valid lawful basis to record participants;
  • upload or process content you have no right to process;
  • attempt to reverse engineer, disrupt, or gain unauthorised access to the Service;
  • misuse API keys or the programmatic (MCP) interface, or exceed the capabilities granted to a given key;
  • use the Service to infringe others' rights or to process prohibited categories of data.

4. Recording and participant consent

You are responsible for the lawful basis to record. Before dispatching the notetaker, you must obtain any consent and give any notices required by applicable law in the jurisdictions of all participants — including, where relevant, the Dutch Telecommunicatiewet and other confidentiality-of-communications rules. The Service requires you to confirm a recording consent/lawful basis, and you warrant that this confirmation is accurate.

5. AI output disclaimer

Summaries, action items and search results are generated by artificial intelligence, are provided “as is”, and may be incomplete or inaccurate. They are labelled as AI-generated, are not professional, legal or financial advice, and must be reviewed by a human before you rely on them. You are solely responsible for decisions made using AI outputs.

6. Your content and the licence you grant us

As between you and us, you (or your organisation) retain all rights in your meeting content. You grant us the limited licence necessary to host, process and transmit that content to provide and secure the Service and to generate the outputs you request. We process meeting content in accordance with our Privacy Policy.

7. Our intellectual property

The Service, the Mrmeet name and logo, and all related software and materials are owned by us or our licensors and are protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted.

8. Third-party services

The Service integrates with third-party platforms (such as Google Meet, Microsoft Teams and calendar providers) and relies on sub-processors described in our Privacy Policy. Your use of those third-party services is subject to their own terms, and we are not responsible for them.

9. Fees

Any fees, plans and payment terms are as set out in a separate order or agreement between you (or your organisation) and us. Where the Service is provided without a fee, we may change or withdraw it as described below.

10. Availability and support

We aim to keep the Service available and secure but provide it “as is” and “as available” unless a separate service-level agreement applies. We may perform maintenance and may suspend the Service where necessary to protect its security or integrity.

11. Warranties and limitation of liability

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill; and our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid for the Service in the twelve months before the event giving rise to the liability (or, where the Service is provided free of charge, a reasonable cap under applicable law). Nothing in these Terms excludes liability that cannot be excluded by law.

12. Indemnification

You will indemnify and hold us harmless from claims arising out of your misuse of the Service or your breach of these Terms, including any recording of participants without a lawful basis.

13. Term, suspension and termination

These Terms apply while you use the Service. You may stop using it and delete your account at any time. We may suspend or terminate access for breach of these Terms or to comply with law. On termination, your content is deleted or returned in accordance with our retention practices and the Privacy Policy; you may export your data before your account is closed.

14. Changes to the Service and to these Terms

We may modify the Service and update these Terms from time to time. We will update the “Last updated” date and, where changes are material, provide additional notice. Continued use after an update constitutes acceptance of the revised Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the competent courts of the Netherlands, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

16. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or reorganisation. These Terms, together with any order and our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

17. Contact

Questions about these Terms can be sent to support@mrmeet.app. Privacy questions can be sent to our Data Protection Officer at dpo@mrmeet.app.